Reservation

• When making a reservation, the correct number of people who will be staying with us must always be stated.
• Due to the watery location, children are not allowed.
• The lodge is suitable for a maximum occupancy of 2 people. It is therefore not permitted to stay overnight in the room with more than two people.
• In the event of a violation, 100% of the currently applicable overnight rate will be charged, in addition to the accommodation costs already due.
• Visitors and ‘dates’ are not permitted, regardless of whether payment has been made. If this is suspected, you must leave the premises immediately, without entitlement to a refund.

Check-in generally takes place from 3:00 PM. A different time can be arranged in consultation with the host. Check-in is preferably before 8:00 PM. Please indicate approximately what time you expect to arrive at least one day before arrival. This ensures that someone is present and you do not have to wait unnecessarily. You can also arrive earlier, for example, to drop off your luggage and pick up the key. To check in, please report to the front door of the house.

Check-out is between 7:00 and 11:00 AM at the latest on the day of departure. Depending on occupancy, a different check-out time may apply in consultation with (and with the permission of) the host.

Key Management
Upon arrival, you will receive one key for your accommodation from the host. You are responsible for locking the doors of your accommodation and turning off the lights, heating, and air conditioning. Please return the key to the host upon check-out.

Lost key
In the event of a lost key, Slapen aan het ven will charge you € 200.

Breakfast
Breakfast is served on the terrace in good weather, or indoors in bad weather conditions. We will agree on a time with you between 8:00 and 10:00.

Bed linen and towels
For longer stays, towels and bed linen are changed upon request. The cost of this is included in the price unless other arrangements have been made.

Ensuring hygiene
It is not permitted to sleep on the beds without sheets and pillowcases. In the event that non-removable stains occur on the mattress, duvet, bedspread, decorative pillows, or towels during the overnight stay, Slapen aan het Ven will charge the customer for the resulting cleaning costs and/or costs for the replacement of the materials.

Prices
The prices include water, electricity, bed, jacuzzi, welcome pack, minibar, and kitchen and bed linen. Free use of Wi-Fi and free parking on the premises. In the unlikely event that services such as Wi-Fi do not function or do not function properly during the stay at Slapen aan het Ven, this does not entitle the customer to a refund of all or part of the room rate due.

Parking
You may park your car in the designated spaces on the premises. Parking is permitted only for the duration of your stay. Parking on the premises is at your own risk. Slapen aan het Ven is not liable for theft and/or any form of damage.

Noise
Slapen aan het Ven asks its guests to refrain from making any noise in their rented accommodation and the surrounding area. All music – and any other sound – produced in any manner must be kept at room volume so as not to cause a noise nuisance, and is in any case prohibited from 22:00 in the evening until 07:00 in the morning.

Waste
You may deposit trash in the designated waste containers. You may leave empty glassware or plastic behind; the host will clean these up for you in connection with waste separation.

Pets
Bringing your dog or other animals is not permitted.

Smoking
At Slapen aan het Ven, smoking/vaping and open fires are prohibited in the lodge and on the grounds.

Alcohol and (soft) drugs
Alcohol abuse is prohibited, so enjoy, but drink in moderation. It is strictly forbidden at Slapen aan het Ven to possess, use, and/or trade drugs. The police will always be called.

Internet
Slapen aan het Ven offers a guest Wi-Fi network. The user shall refrain from visiting websites of an unlawful nature or those inconsistent with the reputation of Slapen aan het Ven as the accommodation provider. Upon detection or suspicion of nuisance caused by third parties and/or (other) internet abuse by the user, Slapen aan het Ven has the right to block access to the internet, either partially or completely, without further notice.

Damage
Slapen aan het Ven is in no way liable for any form of damage, loss, or theft that you have or experience during your stay at Slapen aan het Ven. Should damage be caused to the accommodation or its furnishings during your stay, you must notify the host.

Cancellation Policy
1. The following conditions apply to the cancellation of the reservation:
– If cancelled 2 weeks or earlier before the arrival date; no cancellation fees.
– For cancellation from 14 days to 5 days before the arrival date; 50% cancellation fee.
– In case of cancellation 5 days or less before the arrival date or in case of a no-show; 100% cancellation fee.
2. The cancellation conditions may only be deviated from at the discretion of the owner or manager (for example, in the event of emergencies).
3. To be eligible for any refund, the cancellation must be communicated to the owner immediately by email or telephone.
4. After consultation, the agreed amount will be transferred within two weeks.
5. No refund will be given in the event of early departure.
6. Slapen aan het Ven may only cancel the reservation agreement in the event of force majeure, natural disaster, extraordinary weather conditions, fire, death of the owners or family, hospitalization, or unannounced sale.
7. In one of these cases, the owner or manager will offer the guest an alternative as soon as possible.
8. If no alternative is possible or the guest does not accept the offered alternative, a full refund will be issued. Any other costs resulting from the cancellation will not be reimbursed by the owner.
9. We recommend taking out travel and/or cancellation insurance.

Jacuzzi
– Enter at your own risk.
– Opening: Fold the cover in half and slide it into the brackets at the rear.
– Showering requirement: Shower beforehand to keep the water clean.
– Swimwear: Wear clean swimwear.
– No alcohol or drugs: Avoid use under the influence to prevent risks.
– Access: No access for persons with infectious diseases or open wounds.
– Time limit: Recommended maximum of 30 minutes in the jacuzzi.
– Temperature: Not higher than 38 degrees Celsius.
– Water quality: Keep the water clean. No body fluids. No oil, sunscreen, bath foam, rose petals, etc. – Glassware: Use plastic cups, not glass near the jacuzzi.
– Protection: Close the cover after use for safety and heat retention.
– Medical considerations: Consult a doctor in case of pregnancy, heart conditions, or high blood pressure.

You are staying overnight in a nature reserve; therefore, we ask you to respect the flora and fauna. Entering the fen, including swimming and boating, is prohibited.